Sarah Ford | June 18, 2014
4 Tips for Measuring Outcomes Instead of Activities
By Jason Saul
滨苍听, I wrote about why it鈥檚 important for nonprofits to measure outcomes rather than activities. I was excited to see that the post sparked a discussion, but I also noticed that folks were unsure just how to go about measuring outcomes. 听So here are a few tips.
In more than 20 years of working with nonprofits, I鈥檝e found that one of the most common frustrations is how to make use of limited resources to conduct evaluations that show an organization鈥檚 impact and meet grant makers鈥 expectations. These suggestions will help.
Aim at the right outcomes.听The 鈥渞ight鈥 outcomes are those you can听肠谤别诲颈产濒测听claim to produce. By that, I mean it must be believable that your organization makes a substantial contribution to producing the outcomes it lays claim to.
One charity I worked with wanted to say it had reduced a city鈥檚 unemployment rate. But this was a stretch because the city had a population of millions and the charity was providing job training to only a couple hundred people.听 In this case, it would鈥檝e made more sense for the charity to determine how many program participants were successfully placed in jobs.
The right outcomes should also be听谤别濒别惫补苍迟.听In other words, they need to pass the 鈥渟o what?鈥 test.听 Just as you are deliberate about your organization鈥檚 mission, make sure your outcomes are relevant to that mission.
I was recently talking to a state budget analyst about the status of a road-construction effort.听
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